To shop
at Herguz Direct you need to have an e-mail address, since we
utilize it to identify your order.
When
you order, at checkout time, we send you a confirmation e-mail.
At shipping time we send you another e-mail so you can prepare to
receive your products. And in the case of returns, we
send you an e-mail at the time of crediting your credit card
account.
You can
track online the status of your order providing the invoice number
that appears in our confirmation e-mail, and if you don't have
at hand the invoice number, you can ask for an order status
report to be sent to your e-mail address.
We also
send you an e-mail in advance of special promotions we are
going to have so you can have a first option in buying.
As you
can see, an e-mail address is necessary for us to keep you informed.
If you don't have one, we can provide you one, free, at our
associated site
http://www.e-latin.com
We carefully comply with anti-spam regulations.
All our e-mails are clearly identified as coming from Herguz. Due
to the new anti-span regulations the latest browser versions provide
additional ways of stopping unwanted e-mail. If you are an AOL
user, please add
herguzclub@herguz.com to your
"People I Know address book". If you use Outlook please approve
herguzclub@herguz.com as a "Safe
Sender". If you use other browser, please approve us as
required.